United States and Canada

Thanks for your interest in Trend Micro.

Specific Inquiries


US Sales


Home Users/Home Office
+1 (800) 864-6027
http://www.trendmicro.com/myorder
Submit Support Case


Small & Medium Business (SMB)
+1 (888) SMB-TREND
+1 (888) 762-8736
smbsales@trendmicro.com

Enterprise
+1 (877) 21 TREND
+1 (877) 218-7363


Canadian Sales Office


2275 Lakeshore Blvd
West Toronto, Ontario
M8V 3Y3
+1 (877) 21-TREND


Consumer (Home & Home Office) Support

Technical Support and Customer Service for:
• Trend Micro PC-cillin Internet Security
• TrendSecure
• Trend Micro Anti-Spyware (SpySubtract)
• All other Home & Home Office Products




Consumer Support Portal (24x7)
Online Support
Online Knowledge Base
• Frequently Asked Questions
• Search for Solutions
• Download
• Step-by-Step Video Guide


Enterprise and Small & Medium Business Support

Technical Support and Customer Service for:
• OfficeScan
• Client Server Messaging Security
• InterScan Messaging or Web Security Suites
• ScanMail
• ServerProtect
• All other SMB and Enterprise solutions





Virus Support




Public and Media Relations




Beta Programs


beta@trendmicro.com


Premium Support Program




Corporate Information




Trend Micro's US headquarters are located in the heart of Silicon Valley.

Trend Micro Inc.
10101 N. De Anza Blvd
Cupertino, CA - 95014, USA
phone: + 1 (800) 228 5651 / + 1 (408) 257 1500


Technical Support Holidays for United States and Canada

Phone support for Small & Medium Business (SMB) and Enterprise customers will NOT be available during the following holidays in the United States and Canada.

Holidays
Dates
New Years' Day
Mon
January 1
Labor Day
Mon
September 3
Christmas Day
Tues
December 25

However, email support for SMB and Enterprise customers and SMB 24x7 Paid Phone Support will be available.


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