Save & ShareTrend Micro Consumer Product Lifecycle Policy
- In general, the policy consists of these key points: Trend Micro no longer sells a product two years from its release date. Registration also stops at this time.
- Bug fixes for a product stops two years from its release date.
- Trend Micro discontinues product support three years from its release date (or one year from the end-of-life date).
- Knowledge base (KB) updates stop four years from the product release date (or two years from the end-of-life date).
For more information, see the Frequently Asked Questions (FAQs).
Product End-of-Life (EOL) Roadmap
Product Name |
Date of General Availability |
Date of End-of-Life |
Date of End of Support |
Trend Micro Anti-Spyware |
June 20, 2005 |
July 31, 2008 |
July 31, 2008 |
Trend Micro PC-cillin Anti-Virus 11 |
November 30, 2005 |
December 31, 2007 |
December 31, 2008 |
PC-cillin Internet Security 2004 |
October 27, 2003 |
December 31, 2005 |
December 31, 2006 |
PC-cillin Internet Security 2005 |
October 11, 2004 |
December 31, 2006 |
December 31, 2007 |
PC-cillin Internet Security 2006 |
October 31, 2005 |
December 31, 2007 |
December 31, 2008 |
Trend Micro AntiVirus plus AntiSpyware 2007 |
September 18, 2006 |
December 31, 2008 |
June 30, 2009 |
Trend Micro PC-cillin Internet Security 2007 |
September 18, 2006 |
December 31, 2008 |
June 30, 2009 |
Trend Micro AntiVirus plus AntiSpyware 2008 |
September 26, 2007 |
December 31, 2009 |
December 31, 2010 |
Trend Micro Internet Security 2008 |
September 26, 2007 |
December 31, 2009 |
December 31, 2010 |
Trend Micro Internet Security Pro |
September 26, 2007 |
December 31, 2009 |
December 31, 2010 |
Frequently Asked Questions:
What is the benefit of a product lifecycle policy?
By defining clear policy for product support timelines, Trend Micro helps our customers and partners to better manage their upgrade cycles and support requirements. Also, we can focus our engineering resources on enhancing performance and protection in our latest versions of our products, leading to better customer experience.
Is this policy global?
Trend Micro Consumer Lifecycle Policy is a global policy. The dates listed here apply to all countries where these products are sold. It also applies to all seats of the license subscription.
What if my current version has reached the end-of-life date?
If you have an active subscription with a supported operating system, then you can always upgrade for free to the latest version of the product line. Also, Trend Micro will provide support to your current version until end of support date.
Where can I find out system requirement information for your latest versions?
You can find the system requirements for the latest version of Trend Micro AntiVirus plus AntiSpyware and Trend Micro Internet Security. Trend Micro Internet Security Pro in the respective product pages.
I’m using Microsoft Windows 95, 98 or ME, can I still do an upgrade?
Consistent with Microsoft’s official support policy on these products, these operating systems are not supported by our latest versions.
I use Trend Micro Anti-Spyware. Will there be a new version?
Trend Micro Anti-Spyware is being discontinued, and there will be no new version to the product.
Why are you discontinuing Trend Micro Anti-Spyware?
All the benefits of Trend Micro Anti-Spyware are now included in Trend Micro AntiVirus plus AntiSpyware. We’d like to offer customers protection against both viruses and spyware in one product, based on the award-winning PC-cillin engine.
Can I still receive help and support for a product that has reached its End of Support date?
After a product has reached its End of Support date, technical support requests can no longer be accepted for these products. However, Trend Micro will assist customers with a valid license on upgrading to the latest supported version of the software for the latest up-to-date protection.
For help with your upgrade to the latest version, contact Support. For the latest information on our support policy, you can access our support policy page.
