Trend Micro Consumer Product Lifecycle Policy

The Trend Micro Consumer Product Lifecycle Policy is designed to standardize support guidelines across product lines. By creating predictability in product support timeline, customers and partners can make better decisions about product migration and version upgrades.

• In general, the policy consists of these key points: Trend Micro no longer sells a product two years from its release date. Registration also stops at this time.
• Bug fixes for a product stops two years from its release date.
• Trend Micro discontinues product support three years from its release date (or one year from the end-of-life date).
• Knowledge base (KB) updates stop four years from the product release date (or two years from the end-of-life date).

For more information, see the Frequently Asked Questions (FAQs).

Product End-of-Life (EOL) Roadmap

Product Name	Date of General Availability	Date of End-of-Life	Date of End of Support
Trend Micro Anti-Spyware	June 20, 2005	November 30, 2007	November 30, 2008
Trend Micro PC-cillin Anti-Virus 11	November 30, 2005	December 31, 2007	December 31, 2008
PC-cillin Internet Security 2004	October 27, 2003	December 31, 2005	December 31, 2006
PC-cillin Internet Security 2005	October 11, 2004	December 31, 2006	December 31, 2007
PC-cillin Internet Security 2006	October 31, 2005	December 31, 2007	December 31, 2008
Trend Micro AntiVirus plus AntiSpyware 2007	September 18, 2006	December 31, 2008	December 31, 2009
Trend Micro PC-cillin Internet Security 2007	September 18, 2006	December 31, 2008	December 31, 2009
Trend Micro AntiVirus plus AntiSpyware 2008	September 26, 2007	December 31, 2009	December 31, 2010
Trend Micro Internet Security 2008	September 26, 2007	December 31, 2009	December 31, 2010
Trend Micro Internet Security Pro	September 26, 2007	December 31, 2009	December 31, 2010

Frequently Asked Questions:

What is the benefit of a product lifecycle policy?
By defining clear policy for product support timelines, Trend Micro helps our customers and partners to better manage their upgrade cycles and support requirements. Also, we can focus our engineering resources on enhancing performance and protection in our latest versions of our products, leading to better customer experience.

Is this policy global?
Trend Micro Consumer Lifecycle Policy is a global policy. The dates listed here apply to all countries where these products are sold.

What if my current version has reached the end-of-life date?
If you have active subscription, then you can always upgrade for free to the latest version of the product. Also, Trend Micro provides support for another year from the end-of-life date, so you have time to plan your upgrade.

Where can I find out system requirement information for your latest versions?
Trend Micro currently offers 2008 versions of Trend Micro AntiVirus plus AntiSpyware and Trend Micro Internet Security. Trend Micro Internet Security Pro is a 2007 new release. You can find system requirements in the respective product pages.

I use Trend Micro Anti-Spyware. Will there be a new version?
Trend Micro Anti-Spyware is being discontinued, and there will be no new version to the product.

Why are you discontinuing Trend Micro Anti-Spyware?
All the benefits of Trend Micro Anti-Spyware are now included in Trend Micro AntiVirus plus AntiSpyware 2008. We’d like to offer customers protection against both viruses and spyware in one product, based on the award-winning PC-cillin engine.

If I am currently using Trend Micro Anti-Spyware, what are my options?
If you have an active subscription to Trend Micro Anti-Spyware, you can migrate to Trend Micro AntiVirus plus AntiSpyware for only $9.95. If you are a trial user of Trend Micro Anti-Spyware, you can purchase Trend Micro AntiVirus plus AntiSpyware at 50% off. You can find more details in the Trend Micro Anti-Spyware page.

For more information, contact Support.