Trend Micro ensures that you can offer market-leading security solutions to your customers because we are backed by TrendLabs
SM, a global network of threat research and product service and support centers committed to 24/7 customer service, threat surveillance, attack prevention, and timely and seamless solutions delivery.
With a 1,000-strong staff of experts deployed in round-the-clock operations, TrendLabs stays at the forefront of the Internet security industry and serves as the backbone of Trend Micro’s service infrastructure.
It is TrendLabs that enables Trend Micro to:
- Continuously monitor the threat landscape across the globe
- Deliver real-time data to detect, preempt, and eliminate threats
- Research and analyze technologies to combat new threats
- Respond in real-time to targeted threats
- Help customers worldwide minimize damages, reduce costs, and ensure business continuity
Premium Support
Trend Micro Premium Support forms another layer of defense by making sure you have access to a live, highly-efficient and highly-responsive Technical Account Manager that can give you personalized IT advice when you need it the most.
This service:
- Gives you direct access to a technical expert
- Resolves support issues faster
- Provides highly-responsive, personalized service
- Maximizes efficiency and frees your IT resources
- Alerts you to new threats before problems occur